MENU CART {{currentCart.getItemCount()}}

In-stock and Pre-order Items

/ 關於現貨 In-stock Items / 

正常情況下,我們會於1-3個工作天寄出貨件。

貨件寄出後,客人將收到訂單發貨郵件。



The in-stock items will ship in 1-3 working days under normal circumstances.

You will receive an email notification once your order is shipped.



/ 關於訂購 Pre-order Items / 

正常情況下,我們會於2-4週寄出貨件(或更早) 。

貨件寄出後,客人將收到訂單發貨郵件。


*如果最終未能補貨,將全數退回款項,謝謝。*


The pre-order/ back-order items will ship in 2-4 weeks (or earlier) under normal circumstances.

You will receive an email notification once your order is shipped.


*Full refund will be issued if restock is unavailable. Thanks.*



/ 常見問題 FAQ /


我如何知道商品有現貨還是需要訂購 (Pre-order) ?

How do I know if the product is an in-stock or pre-order item?

所有在網站售賣的商品都是現貨商品,除非在商品名稱或商品選項欄有標明是預購商品 (有"Pre-order"字眼)。正常情況下,我們會於1-3個工作天内寄出現貨商品,2-4個星期内寄出預購 (Pre-order) 商品。

All products available on our webstore are in-stock by default and will be shipped within 1-3 business days. If the product is a pre-order item, there will be a "pre-order" indication in the product options or product name.


我的訂單包含現貨及訂購品,需要多久才能發貨?

I ordered both pre-order and in-stock items in a single order, when can I expect my order?

我們會等待訂購商品到貨後一併寄出現貨及訂購商品。如果想先收到現貨商品,可分開兩張訂單下單,即表示需付兩次運費。如果已下單但想分單,請與我們聯絡。

Your order will be shipped when all items are back in-stock. If you wish to receive the in-stock items first, please split your purchase into two orders (which means delivery fee will be applied twice). If you have already submitted your order but wish to split shipment, please contact our customer service support. 


/ 更多有關送貨或取貨的問題 More Questions about Shipping or Pick-up /

可參考 Please refer to

https://www.kommacat.com/pages/how-to-order


/ 運費 /
可參考 Please refer to

https://www.kommacat.com/pages/delivery-and-pickup